Last updated: February 13, 2026
Crafting.email is a registered brand in Portugal, fully compliant with European Union legislation and the General Data Protection Regulation (GDPR).
Privacy
We respect your privacy and are committed to protecting the personal data you share with us. We only collect personal information when strictly necessary to provide a service – always lawfully and transparently, with your knowledge and consent.
Collected data is retained only for as long as needed to deliver the requested service and is protected by appropriate technical measures against loss, theft, unauthorized access, disclosure, or modification. We do not share personally identifiable information with third parties, except where required by law or necessary to operate crafting.email’s services.
You have the right to refuse to share personal information, though this may limit access to certain services. You also have the right to access, correct, or request deletion of your data at any time by contacting us through the details available on the site.
Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices and encourage you to review their respective policies.
Cookies
Cookies are small files stored on your device that help improve your browsing experience. We use both first-party and third-party cookies for functional, analytical, and site optimisation purposes.
Your consent
When you visit our site for the first time, a cookie notice is displayed where you can accept or decline each category of cookies. We record your consent or refusal to ensure your preferences are respected on future visits. You can update your preferences at any time through the cookie settings available on the site.
Cookies we set
Functional cookies
Essential for the site to work correctly. These include session cookies, language preferences, and form data memory. Without them, some features may be unavailable.
Preference cookies
Allow the site to remember your choices, such as display preferences, for a more personalised experience.
Survey cookies
When we offer questionnaires or surveys, these cookies record participation and ensure accurate results across pages.
Third-party cookies
We use trusted third-party services that may set their own cookies. These are only activated with your consent, under the applicable categories.
Google Analytics
We use Google Analytics to understand how visitors use our site: pages visited, time spent, and traffic sources. This data is aggregated and anonymised. For more information, see Google’s Privacy Policy.
If you interact with content shared via Pinterest or arrive at our site from that platform, Pinterest may set cookies to measure content and ad performance. For more information, see Pinterest’s Privacy Policy.
Hotjar
We use Hotjar for behavioural analysis: heatmaps, session recordings, and user feedback. This helps us improve the usability of the site. Hotjar does not individually identify users. For more information, see Hotjar’s Privacy Policy.
Mautic
We use Mautic, an open-source marketing automation platform, to track interactions with our site and communications: such as page visits and email engagement. This helps us deliver more relevant content and follow-ups. Data collected by Mautic is stored on our own infrastructure and is not shared with third parties.
Managing cookies
You can update your cookie preferences at any time via the consent panel on our site. You may also disable cookies through your browser settings: refer to your browser’s help section for instructions. Please note that disabling certain cookies may affect site functionality.
User Commitment
By using this site, you agree to make appropriate use of the content and services provided. The following activities are strictly prohibited:
- Engaging in activities that are illegal, contrary to good faith, or against public order;
- Distributing racist, xenophobic, or illegal pornographic content, or material that promotes terrorism or violates human rights;
- Introducing or spreading computer viruses or any malicious software capable of damaging the systems of crafting.email, its suppliers, or third parties.
If you have any questions about how we handle your personal data, please contact us through the details available on the site.